Data Deletion Instructions

Last updated: 28 September 2026

This page explains how to have your personal data removed from Wemings, as described in our Privacy Policy.

1. Send us a request

Email service@wemings.com from the email address registered on your account, using the subject line “Data Deletion Request”. Please include the email address of the account and, if you have one, an order number to help us locate your records.

2. What happens next

We acknowledge your request, usually within 5 business days, and may ask you to verify that you own the account.
We then delete or anonymise your personal data within 30 days.
We email you once deletion is complete.

3. What we delete

Your account profile: name, email address, phone number, saved addresses and avatar.
Linked Google or Facebook sign-in identifiers.
Saved carts, wishlists and newsletter subscriptions.

4. What we are required to keep

We must retain order and invoice records to meet tax, accounting and consumer-protection obligations, together with limited records needed to prevent fraud or resolve disputes. These are kept only as long as the law requires and are never used for marketing.

5. If you signed in with Facebook

You can also disconnect Wemings from Facebook at any time: in Facebook open Settings & Privacy → Settings → Apps and Websites, select Wemings and remove it. This stops us receiving new information from Facebook, but it does not delete account data already stored on our site — please email us for that.

Questions

Email service@wemings.com.
Wemings, Room 315, Kuichong, Dapeng District, Shenzhen, Guangdong, China.